Who we are
FYNCO is provided by F3 TEKNOLOJI ANONIM SIRKETI ("FYNCO", "we", "us"). This policy covers the FYNCO app, its project services and this website. For privacy questions or requests, contact serhat@vixo.co.
Information you choose to provide
- Account information: your email address, account identifier, sign-in verification information and active sessions. If you use Sign in with Apple, we receive the Apple account identifier and the information you choose to share, which may include a private relay email address.
- Your creative work: the photos, images or 3D models you import; project names; dimensions; edit history; colors; generated geometry; previews and export files. An original source file may contain embedded metadata.
- Sharing: the project version and content you choose to share, the link’s access state and the information needed to create an independent copy for a recipient.
- Support: your message, reply address and any diagnostic details or files you deliberately send us.
Information needed to run the service
Our services process request information such as IP addresses, request times, error details and sign-in or job activity to deliver requests, prevent abuse and investigate failures. We do not request precise device location. We do not use your projects for targeted advertising or sell personal information.
This website does not load advertising or analytics scripts and does not set its own tracking cookies. Our hosting and security provider, Cloudflare, processes technical connection information to serve and protect the site and may use essential security cookies. See Cloudflare’s privacy policy.
Camera, photos and on-device storage
The camera is optional and is used to place a project in your surroundings with AR. FYNCO does not upload the continuous live camera feed. A captured AR image stays in app storage until you choose a save or sharing action.
Photo import uses the files you select. Saving an image to Photos requests add-only access on iOS; modern Android can add the app’s own image without reading the photo library. Denying access does not prevent file sharing. You can change camera and photo permissions in your device settings.
The app keeps local project data, previews and limited caches so previously downloaded work can open offline. Native session credentials are held in protected system storage. A browser may store its session and project data in that browser’s local storage. Files you export to Photos, Files or another app are outside FYNCO’s project storage.
How we use information
We use information to authenticate you, store and synchronize projects, process conversions and exports, restore work after network interruptions, operate links you create, provide support and protect the service. Photos and models are sent to the project service when you synchronize or request server processing; editing and AR display can also use data already on your device.
We do not make uploaded projects available to the public by default. We do not use your project content to train a generative AI model.
What happens when you share
A private link can be used by anyone who has it. Its public preview includes the selected project name, production type, dimensions and a processed image; it does not expose your account email, original files or complete revision history. Public preview images are generated without the original image’s EXIF/GPS metadata.
A signed-in recipient can explicitly save an independent editable copy, including source material needed by that project. Only share work you have permission to distribute. Revoking a link prevents future access through that link; it cannot retrieve an image or independent copy someone already saved.
Service providers and purchases
Hosting, storage, security and email-delivery providers process information as needed to operate FYNCO. Apple processes Sign in with Apple and App Store billing; Android AR may use Google Play Services for AR. Those services also operate under their own privacy terms. We may disclose information where required by applicable law or necessary to protect the service and people using it.
If a version of FYNCO offers an App Store subscription, Apple handles payment and billing. We do not receive your payment-card details. Purchase identifiers and subscription status, when received, are used to validate access and support purchases.
Storage and deletion
Project data and history are kept to provide your library, synchronization and recovery. Deleting a project or revoking a link is different from deleting your account. Some records may remain for synchronization, security, legal requirements or backups; we do not promise that every stored copy disappears immediately after a project is removed.
You can initiate account deletion from the app’s account settings. Account deletion removes your account and associated service data, subject to information we must lawfully retain. Exported files, photo-library images and independent copies held by other people are not deleted remotely. Backup and security records, if retained, are restricted to their necessary purpose. See account and data deletion for the steps and limits.
Your choices and requests
You can edit your projects, export a .fynco copy, revoke share links, change device permissions and initiate account deletion. Depending on your location, you may also have rights to access, correct, export, restrict or object to processing of personal information. Contact serhat@vixo.co so we can review your request and verify ownership without exposing another person’s data.
Information may be processed where our service providers operate, including outside your country. Applicable safeguards and requirements depend on the service and your location.
Children and policy changes
FYNCO is intended for people aged 13 and older and is not directed to children under 13. If you are below the age of majority where you live, use FYNCO only with a parent or guardian’s permission and follow any higher local age requirements. If you believe a child under 13 has provided personal information, contact us so we can review and remove it.
We update this policy when our product or data practices change. The date at the top identifies the current version; material changes will be communicated where appropriate.